Skip to content

Cindy Mercanti

City of Hamilton/Director Customer Service and Provincial Offences Administration and Financial Integration

2025 Salary

$206,119

Total compensation $208,388, including $2,268 in taxable benefits.

Source: Ontario’s Public Sector Salary Disclosure — names paid $100,000 or more that year. How we build this · Report an error on this page

At a Glance
2025

Employer Rank

#69

City of Hamilton

Years on List

11

2015–2025

Peak Salary

$211,948

2024

Full 2025 roster at City of Hamilton →·See where $206,119 ranks →

Total Compensation History

Total compensation by yearLine chart of 11 yearly values of total compensation, from $139,210 in 2015 to $208,388 in 2025.$100K$125K$150K$175K$200K$225K201520172019202120232025
Total compensation, 2015–2025. Axis starts at $100,000, the Sunshine List disclosure threshold.

Full History
2015–2025

$136,974 in 2015 is worth about $177,655 in 2025 dollars.

Full salary history, by year
YearPositionSalary
2025Director Customer Service and Provincial Offences Administration and Financial IntegrationCity Of Hamilton$206,119Benefits $2,268Total $208,388
2024Director Customer Service and Provincial Offences Administration and Financial IntegrationCity Of Hamilton$211,948Benefits $2,323Total $214,271
2023Director Customer Service and Provincial Offences AdministrationCity Of Hamilton$193,650Benefits $2,208Total $195,858
2022Director Customer Service and Provincial Offences AdministrationCity Of Hamilton$186,408Benefits $2,035Total $188,443
2021Director Customer Service and Provincial Offences AdministrationCity Of Hamilton$178,137Benefits $733Total $178,869
2020Director Customer Service and Provincial Offences AdministrationCity Of Hamilton$175,352Benefits $1,158Total $176,510
2019Director Customer Service And Provincial Offences AdministrationCity Of Hamilton$175,841Benefits $2,463Total $178,304
2018Director Customer Service and Provincial Offences AdministrationCity of Hamilton$164,880Benefits $2,419Total $167,299
2017Director Customer ServiceCity of Hamilton$147,166Benefits $2,333Total $149,499
2016Director Customer Service / Access / EquityCity of Hamilton$139,690Benefits $2,339Total $142,029
2015Director Customer Service/Access/EquityCity of Hamilton$136,974Benefits $2,237Total $139,210

Take-Home Pay
(After Tax) · 2025 estimate

Of the $206,119 Cindy Mercanti earned in 2025, roughly $133,720 would remain after income tax, CPP and EI, an all-in deduction rate of about 35.1%. Within City of Hamilton, Cindy Mercanti's total compensation of $208,388 was the #69 of 3,382, against a median salary of $127,716. Cindy Mercanti has appeared on the list 11 times since 2015. Most Municipalities & Services employees belong to OMERS, so actual take-home is likely another 7–10% lower after pension contributions.

Estimated net pay
~$133,720
Effective income-tax rate (excl. CPP/EI)
~32.5%
CPP + EI contributions
~$5,507
All-in deduction rate (incl. CPP/EI)
~35.1%

Where does $206,119 rank on the Sunshine List? →

Estimate only: 2025 federal and Ontario rates, basic personal amounts, Canada employment amount and CPP/EI credits; single, employment income only, salary treated as full-year income. Ignores pension contributions (OMERS, HOOPP, OTPP, OPTrust and similar plans lower actual take-home), union dues, RRSPs and benefits.

Also at City of Hamilton
2025

View all 3,382 employees at City of Hamilton (2025) →