Communication Centre Operator Salary in Ontario (2025)
31 disclosed records, 2017–2025 · mostly Municipalities & Services (100%)
At a Glance
2025
Disclosed
22
2025 Sunshine List
Median Salary
$115,215
-5.8% vs provincial median
Typical Range
$105,973–$121,620
25th–75th percentile
Top Salary
$148,614
Who is the highest-paid Communication Centre Operator in Ontario?
The highest-paid Communication Centre Operator on the 2025 Sunshine List was Hailey Reich at City Of Thunder Bay, with a salary of $148,614; the median among the 22 listed under this title was $115,215.
Take-Home Pay
(After Tax) · 2025 estimate
At the 2025 median salary of $115,215, a Communication Centre Operator keeps roughly $84,150 after income tax, CPP and EI (about 22.2% effective), or about $7,013 a month. 22 people were listed under this title in 2025. Half of those listed earned between $105,973 and $121,620. That is about 6% below the 2025 median across the whole list, $122,262. Pension contributions — likely OMERS in the Municipalities & Services sector — would typically trim another 7–10% off that figure.
- Estimated net pay
- ~$84,150
- Effective income-tax rate (excl. CPP/EI)
- ~22.2%
- CPP + EI contributions
- ~$5,507
- Per month, after tax
- ~$7,013
Where does $115,215 rank on the Sunshine List? →
Estimate only: 2025 federal and Ontario rates, basic personal amounts, Canada employment amount and CPP/EI credits; single, employment income only, salary treated as full-year income. Ignores pension contributions (OMERS, HOOPP, OTPP, OPTrust and similar plans lower actual take-home), union dues, RRSPs and benefits.
Median by Year
2005–2025
Median salary paid among disclosed records. 2023 is absent: job titles were not disclosed that year. Years with fewer than five people are omitted.
Where They Work
2025 · employers with 5+
| Employer | People | Median | Top | Detail |
|---|---|---|---|---|
| City of Thunder Bay | 22 | $115,215 | $148,614 | Pay here → |
Highest Paid
2025
| # | Name | Employer | Title as filed | Salary | Total |
|---|---|---|---|---|---|
| 1 | Hailey Reich | City Of Thunder Bay | Communication Centre Operator | $148,614 | $153,444 |
| 2 | Erin Hartviksen | City Of Thunder Bay | Communication Centre Operator | $135,865 | $140,654 |
| 3 | David Bruce | City Of Thunder Bay | Communication Centre Operator | $125,289 | $130,156 |
| 4 | Kelly Potter | City Of Thunder Bay | Communication Centre Operator | $124,548 | $129,378 |
| 5 | Sean David | City Of Thunder Bay | Communication Centre Operator | $122,871 | $126,895 |
| 6 | Sarah Stanley | City Of Thunder Bay | Communication Centre Operator | $121,620 | $126,416 |
| 7 | Chantel Randell | City Of Thunder Bay | Communication Centre Operator | $121,052 | $125,847 |
| 8 | Kylee Bois | City Of Thunder Bay | Communication Centre Operator | $118,947 | $123,742 |
| 9 | Kailyn Haner | City Of Thunder Bay | Communication Centre Operator | $118,476 | $123,271 |
| 10 | Devin Johnstone | City Of Thunder Bay | Communication Centre Operator | $116,319 | $121,114 |
By Year
Related Positions
- Constable5,795
- Firefighter5,399
- Police Constable4,778
- Operator3,992
- Primary Care Paramedic2,883
- Sergeant1,600
- Captain1,385
- Plainclothes Police Constable1,286
About these figures
Source: Ontario’s Public Sector Salary Disclosure (the “Sunshine List”), which names every public-sector employee paid $100,000 or more in a calendar year. Figures are disclosed salaries, not market compensation: anyone in this position earning under $100,000 does not appear, so medians here sit above the true median for the job.
Medians and percentiles use salary paid (benefits excluded), computed over records whose filed job title was normalized into this position. Titles are as each employer filed them; spellings, word order and bilingual forms are merged. Employers and years with fewer than five people show counts only. 2023: job titles were not disclosed, so that year has no position data.
Data through 2025, the most recent Sunshine List disclosed.