Manager Customer Service Salary in Ontario (2025)
184 disclosed records, 2002–2025 · mostly Municipalities & Services (63%)
At a Glance
2025
Disclosed
44
2025 Sunshine List
Median Salary
$121,128
-0.9% vs provincial median
Typical Range
$110,172–$133,628
25th–75th percentile
Top Salary
$163,916
Who is the highest-paid Manager Customer Service in Ontario?
The highest-paid Manager Customer Service on the 2025 Sunshine List was Eunice Brewster at Workplace Safety And Insurance Board, with a salary of $163,916; the median among the 44 listed under this title was $121,128.
Take-Home Pay
(After Tax) · 2025 estimate
At the 2025 median salary of $121,128, a Manager Customer Service keeps roughly $87,530 after income tax, CPP and EI (about 23.2% effective), or about $7,294 a month. The middle half of Manager Customer Service salaries ran from $110,172 to $133,628. 44 people were listed under this title in 2025. After pension contributions (probably OMERS in this sector), take-home is usually a further 7–10% lower.
- Estimated net pay
- ~$87,530
- Effective income-tax rate (excl. CPP/EI)
- ~23.2%
- CPP + EI contributions
- ~$5,507
- Per month, after tax
- ~$7,294
Where does $121,128 rank on the Sunshine List? →
Estimate only: 2025 federal and Ontario rates, basic personal amounts, Canada employment amount and CPP/EI credits; single, employment income only, salary treated as full-year income. Ignores pension contributions (OMERS, HOOPP, OTPP, OPTrust and similar plans lower actual take-home), union dues, RRSPs and benefits.
Median by Year
2005–2025
Median salary paid among disclosed records. 2023 is absent: job titles were not disclosed that year. Years with fewer than five people are omitted.
Where They Work
2025 · employers with 5+
| Employer | People | Median | Top | Detail |
|---|---|---|---|---|
| Workplace Safety and Insurance Board | 23 | $112,952 | $163,916 | Pay here → |
Highest Paid
2025
| # | Name | Employer | Title as filed | Salary | Total |
|---|---|---|---|---|---|
| 1 | Eunice Brewster | Workplace Safety And Insurance Board | Manager, Customer Service / Gestionnaire – Service à la clientèle | $163,916 | $164,459 |
| 2 | Rhonda Grundy | City Of Oshawa | Manager, Customer Service | $153,062 | $153,717 |
| 3 | Cassandra Tornabene | Town Of Whitchurch-Stouffville | Manager, Customer Service | $152,004 | $153,076 |
| 4 | Muhannad Bujeldain | City Of Ottawa | Manager, Customer Service | $147,855 | $148,310 |
| 5 | Laurel Quinlan | City Of Windsor | Manager Customer Service | $143,282 | $144,214 |
| 6 | Jennifer Payne | Workplace Safety And Insurance Board | Manager, Customer Service / Gestionnaire – Service à la clientèle | $140,339 | $140,907 |
| 7 | Ivy Henriksen | Town Of Aurora | Manager, Customer Service | $140,270 | $140,819 |
| 8 | Daiva Liskauskas | Workplace Safety And Insurance Board | Manager, Customer Service / Gestionnaire – Service à la clientèle | $137,513 | $138,098 |
| 9 | Andrea Lane | City Of Sarnia | Manager, Customer Service | $137,244 | $138,477 |
| 10 | Kristi Fishpool | City Of Barrie | Manager of Customer Service | $136,551 | $137,318 |
By Year
Related Positions
- Constable5,795
- Firefighter5,399
- Police Constable4,778
- Operator3,992
- Primary Care Paramedic2,883
- Sergeant1,600
- Captain1,385
- Plainclothes Police Constable1,286
About these figures
Source: Ontario’s Public Sector Salary Disclosure (the “Sunshine List”), which names every public-sector employee paid $100,000 or more in a calendar year. Figures are disclosed salaries, not market compensation: anyone in this position earning under $100,000 does not appear, so medians here sit above the true median for the job.
Medians and percentiles use salary paid (benefits excluded), computed over records whose filed job title was normalized into this position. Titles are as each employer filed them; spellings, word order and bilingual forms are merged. Employers and years with fewer than five people show counts only. 2023: job titles were not disclosed, so that year has no position data. Titles before 2005 were abbreviated at source; the chart starts at 2005.
Data through 2025, the most recent Sunshine List disclosed.